I'm having audio issues with DepoSim
Microphone and Audio Setup
DepoSim requires access to your computer's microphone to function. You must grant microphone permissions in your browser for the simulation to work properly.
How to Allow Microphone Access in Google Chrome
- When you first start a deposition, Chrome will display a pop-up asking for microphone permission
- Click "Allow" to grant access
- If you previously blocked access, click the lock icon (or tune icon) in the address bar
- Find "Microphone" in the permissions list and change it to "Allow"
- Refresh the page and try again
How to Allow Microphone Access in Microsoft Edge
- When prompted, click "Allow" to grant microphone access
- If you previously blocked access, click the lock icon in the address bar
- Find "Microphone" and change the setting to "Allow"
- Refresh the page and try again
How to Allow Microphone Access in Safari
- When prompted, click "Allow" to grant microphone access
- If you previously blocked access, go to Safari menu > Settings > Websites > Microphone
- Find the DepoSim website and change the setting to "Allow"
- Refresh the page and try again
How to Check Microphone Settings on Your Computer (Windows)
- Go to Settings > Privacy > Microphone
- Make sure "Allow apps to access your microphone" is turned on
- Scroll down and ensure your browser is listed and has access enabled
How to Check Microphone Settings on Your Computer (Mac)
- Go to System Preferences > Security & Privacy > Privacy > Microphone
- Make sure your browser is checked in the list of apps allowed to access the microphone
Audio and Microphone Troubleshooting
- Make sure your microphone is plugged in and not muted
- Test your microphone in your computer's sound settings before starting
- Close other applications that may be using your microphone (Zoom, Teams, etc.)
- Try using headphones with a built-in microphone for clearer audio
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